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Terms and Conditions

Welcome and thank you for reading our terms and conditions A warm welcome to our website "Cancer Hair Care" ( Cancer Hair Care is one of the free services run by the charity Caring Hair - registered number 1145258.

Thank you for taking the time to read our terms, conditions and legal framework. Sometimes legal wording can seem complex and rather impersonal especially at a sensitive time like this, but we have tried our best to make our statements short, to the point and easy to understand.

Kindly note that where Cancer Hair Care is stated this is always in relation to the service run by our charity Caring Hair. The term "Website" You have clicked onto the “Terms and Conditions” page within the Cancer Hair Care website. In this section the term “website” refers to or or .org.

Kindly note that you can also access a boutique shop (Run by The Caring Hair Boutique who donate profit to us) by clicking onto the appropriate link. Terms and conditions for The Caring hair Boutique website  can be found by clicking the appropriate link on this site.

You are currently located at the charitable organisation website for Cancer Hair Care. Where the word 'charity' is mentioned we would direct you to our About Us page that will tell you all about our charity Caring Hair who run this service.

Why do we have legal terms?
In the modern times we live in it is necessary to have legal terms, conditions, disclaimers and other legal information. This is to protect both your's, and our, best interests.

Please read the below information and terms carefully as when you use our Website you accept these terms as governing the relationship between us at the date of your first use of this Website. This is a standard on a Website.

We hope that you find the information and support from our Website helpful. We really care about you and your hair care.

Disclaimer and content of this site

Everyone’s hair is unique to them. We're here to help with hair care advice. Our aim is to try and offer you some ideas, products, advice and support during cancer treatment for your hair care. We make every effort to ensure that the information we provide is accurate but hair care information and services are constantly changing.

We respectfully ask that you take personal responsibility when following though with ideas, advice, products and links from our Website and services.

Please be clear we do not provide medical advice - we provide support and ideas for hair care only. Please kindly note that this Website, Cancer Hair Care and the Caring Hair Boutique are not designed to provide medical advice.

You should always consult with your doctor if you have any medical concerns or queries. The information provided on this Website, leaflets and services are designed to support, not replace, the relationship that exists between a patient/site visitor and his/her physician, hairdresser, wig specialist or any other hair care or medical support services. Cancer Hair Care and The Caring Hair Boutique cannot accept liability for any loss or damage resulting from any inaccuracy in this information or third party information such as information on websites to which we link.

References to product claims: At the moment the law requires that unless a substance or product has a medical licence, no claim can be made as to its efficiency for a medical condition. Accordingly, suggestions in our Website are only intended as a helpful guide and are based on traditional use, current research and feed back. We do care a great deal about the ideas and products we recommend so do get in touch with any concerns or suggestions.

Copyright…If you want to use our information or link up simply get in touch A lot of time, care, research, dedication and hard work has been spent collecting and processing the information upon our site, leaflets and services. Therefore, we kindly ask that you respect our rights in this information and in the Website when wishing to use or share our information. Information is changing and updating all the time, so it is important to us that we know who is using what information so that it can be as up-to-date and relevant as possible. We ask that you respect the integrity, hard work and caring nature that we have tried to instil within our work. If you want to use our info or link up simply get in touch and ask our permission.

Changes to the Terms and Conditions - things change all the time Information is changing all the time so we reserve the right to change these Terms and Conditions at any time. Please check back regularly because the amended Terms and Conditions will apply to your continued use of the Website. Certain provisions of these Terms and Conditions may be extended or superseded by expressly designated legal notices or terms located on particular pages of the Website or leaflets.

These Terms and Conditions and the policies mentioned within them are the only ones that are applicable to your use of the Website. This excludes any other terms and any statements or correspondence between us, which are not incorporated or mentioned in these Terms and Conditions, except to the extent that such terms are not capable of being excluded by law.

Users - Who is this Website intended for?

The Website is intended for people accessing it from within the United Kingdom, and thus the applicable law governing these Terms and Conditions and this Website is the law of England and Wales, while the competent jurisdiction is, exclusively, the Courts of England. You are welcome to view it from anywhere in the world but we cannot guarantee the site, or the information it contains, complies with, or is appropriate, for use in other countries.

If you are under 18 years old you must have permission from a parent to use the Website.We would like to advise that you seek guidance from an adult before deciding on any steps to take control of your hair loss. 

Service Access - Free to you 24 hours a day.Our Website is free to use and whilst we try to ensure that the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time or for any period. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Security Privacy Policy and Data Protection

We promise to respect your privacy and we very much respect the sensitivity of your individual situation. We know that security is your top concern when supplying personal details online We do our best to ensure that all your personal and credit card details remain confidential, which means every transaction is protected.

Unfortunately, no data transmission over the Internet is 100% secure but we really do our best so you can rest assured that your information is in good hands. Please be assured that we will never pass on your details to third party organisations without your consent (other then that requested by law which is a standard legal requirement of all Websites). Your personal details are held securely and in strict confidence. Accessibility This Website has been designed to be accessible to as many people as possible. If you have difficulty using our site please let us know and we will do our best to rectify this in future maintenance and development.


Videos and social media

We have made a series of videos for example step by step guides and personal opinions and experiences of individual patients. With all of our videos and social media we would like to remind you that Cancer Hair Care does not necessarily share the opinion or advice of individuals. Our video and social media messaging and guides are not designed to replace the advice of your wig, head wear supplier or hairdresser. We wish to enhance and share the information available. Our advice is also not medical. You should always consult with your doctor if you have any medical enquires. We respectfully ask that you take personal responsibility when following though with ideas, advice, products and links from our videos, social media Website and services.

Images used by Caring hair

Thank you to the large number of patients who allow us to use their images to share information with others. Should you wish your image to be removed please get in touch in writing to


Third party links

We do not accept any responsibility or liability for any third party websites and resources and your access and use of such services and content is at your own risk.

Thank you Thanks for taking the time to read our legal framework that is a must for every organisation, charity and business. We very much hope that our information is helpful and supportive, if you have an idea on how we can improve anything please get in touch.

A final word...a big thankyou to David Hughes from Pictons Solicitors who has offered us free legal advice to support the start up of this charity Website.

Many thanks and best wishes From The Caring Hair Team

Cancer Hair Care is proudly run by the charity Caring Hair. Registered number 1145258 England and Wales
Privacy Statement click here      Terms and conditions click here
Please kindly note that Cancer Hair Care and The Caring Hair Boutique are not designed to provide medical advice. You should always consult with your doctor if you have any medical concerns or queries.